Attention A T users. To access the menus on this page please perform the following steps. 1. Please switch auto forms mode to off. 2. Hit enter to expand a main menu option (Health, Benefits, etc). 3. To enter and activate the submenu links, hit the down arrow. You will now be able to tab or arrow up or down through the submenu options to access/activate the submenu links.
ODI banner ODI bottom

Office of Diversity and Inclusion (ODI)

Skip Navigation Links
About D&IExpand About D&I
Legal & PoliciesExpand Legal & Policies
Reports Archive
Special EmphasisExpand Special Emphasis
Products & DataExpand Products & Data
Tools & ResourcesExpand Tools & Resources
Training ResourcesExpand Training Resources
Diversity Council
Site Index

Reasonable Accommodation (RA)

Definition of Reasonable Accommodation

A reasonable accommodation (RA) is any change in the work environment (or in the way things are usually done) to help a person with a disability:

  • Apply for a job;
  • Perform the duties of a job; or
  • Enjoy the benefits and privileges of employment.

Definition of Personal Assistance

Personal Assistance Services (PAS) are non-medical services that help individuals with targeted disability:

  • On January 3, 2017, the U.S. Equal Employment Opportunity Commission (EEOC) issued a Final Rule [PDF] amending the regulations implementing Section 501 of the Rehabilitation Act of 1973. (29 C.F.R. ยงยง 1614.203, 601(f))
  • PAS allow employees to participate in the workplace.
  • PAS means assistance with performing activities of daily living that an individual would typically perform if he or she did not have a disability, and that is not otherwise required as a reasonable accommodation.
  • Agencies are required to provide PAS as a form of affirmative action that goes beyond nondiscrimination obligations.
  • Agencies are required to provide PAS to current employees and future employees.
  • Agencies are required to provide PAS during telework.
  • Agencies are required to provide PAS during employer-sponsored events such as a holiday party.

Back to Top


Regulation Description
VA Handbook 5975.1, Processing Requests for Reasonable Accommodation [PDF] U.S. Department of Veterans Affairs Reasonable Accommodation Handbook
U.S. Department of Defense's Computer Accommodation Program (CAP) Provide assistive technology and accommodation to support individuals with disability throughout the federal government
The Rehabilitation Act of 1973 Prohibits discrimination based on disability and encourages employment within the federal sector
The Americans with Disabilities Act of 1990 Prohibits discrimination and encourages employment for individuals who have disabilities within both the private and public sector
American with Disabilities Amendments Act of 2008 Expanded the definition of what was covered as a disability to allow more people to be covered under the law

Back to Top

Lists: Reasonable Accommodation Coordinators

Back to Top

Library: Reasonable Accommodation

Back to Top


Back to Top

Share your RA training photos Ask a question Request a training

Note: This page links to external information on the Internet. VA is not responsible for the content or privacy policies of these Web sites, and linking to these sites does not constitute endorsement by VA of the sites' sponsors or the information, products, or services they provide.

Back to Top