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Office of Diversity and Inclusion (ODI)

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LGBT Program

VA is committed to a diverse workforce and an inclusive workplace and understands that diversity and inclusion are essential for a high-performing organization that delivers the best service to our Nation's Veterans. The Lesbian, Gay, Bisexual, and Transgender (LGBT) community is an integral aspect of our human diversity. To that end, VA has implemented several policies and programs addressing issues facing the LGBT community and is helping VA employees and patients access benefits made available by changes to Federal policy.

Federal Policy and Resources

LGBT Veterans and employees enjoy new VA benefits following the Supreme Court’s ruling on same sex marriage and the repeal of Don’t Ask, Don’t Tell.

For information, visit the Veterans Benefits Administration LGB Servicemembers and Veterans Web page. VA has also produced this Fact Sheet on VA Benefits and Services for Same-Sex Married Couples.

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Employee Policy and Resources

Since 2009, VA’s equal employment opportunity (EEO) protections have included sexual orientation and gender identity in the Secretary’s Annual EEO, Diversity, and No FEAR Policy Statement. To complement this, VA developed and implemented a complaint process to provide employees with an avenue of redress for complaints through the Office of Resolution Management. Additionally, transgender VA employees are protected from discrimination based on the Office of Personal Management's Guidance Regarding the Employment of Transgender Individuals in the Federal Workplace which includes protection while transitioning at work, access to sanitary facilities, and accurate documentation in employee files. The Department of Labor's Occupational Safety and Health Administration has also published this Guide to Restroom Access for Transgender Workers and the Equal Employment Opportunity Commission published this Fact Sheet on Bathroom Access Rights for Transgender Employees Under Title VII of the Civil Rights Act of 1964.

VA's Office of Diversity and Inclusion (ODI) is committed to increasing education and awareness of the LGBT community by establishing a formal LGBT special emphasis program, providing a VA-wide LGBT Observance Program in Washington, DC, and developing cultural competency trainings for employees. For more information about LGBT employee-related resources, review the following:

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Veteran Policy and Resources

In the area of health care delivery, the Veterans Health Administration (VHA) is committed to a patient-centered approach that organizes services around the needs and values of LGBT Veterans. To that end, VA has enacted a variety of policies relating to LGBT Veteran Care. To learn about these policies, review the following:

VA has instituted a policy to provide respectful delivery of health care to transgender and intersex Veterans which includes use of self-identified name and pronoun, documentation of sex in the computerized patient reporting system, hormone therapy, and pre/post-surgery medical care. For more information about this policy, review the following:

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Contact Us

Are you a VA employee who has questions or concerns about issues facing LGBT VA Employees? Send an e-mail to VA’s LGBT Workgroup which addresses LGBT-related questions and concerns. A member of the Workgroup will review your e-mail and make every effort to address your concern. The e-mail group is confidential; even if your email is forwarded to another office for guidance, your name will be omitted to protect your privacy. Try it!

If you are a Veteran, dependent, or support person and would like information about VA services for LGBT Veterans, contact the LGBT Veteran Care Coordinator (LGBT VCC) at your local facility. For contact information for the LGBT VCC at several facilities, visit the LGBT Program, Office of Patient Care Services Web site. If you experience difficulties locating the LGBT VCC at your facility, please email the LGBT Program. If you are in crisis, PLEASE call the 24 hour Crisis Hotline at 1-800-273-8255 option 1 or visit http://www.veteranscrisisline.net.

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LGBT Employee Resources Group Startup Kit

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Program Links

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Related Links

Note: This page links to external information on the Internet. VA is not responsible for the content or privacy policies of these Web sites, and linking to these sites does not constitute endorsement by VA of the sites' sponsors or the information, products, or services they provide.